We have been standing behind our quality and name for over 30 years!
Return and Exchange Policy
Look over your order as soon as your receive it. Please make sure that all items are correct and fit properly. If you are not pleased with your purchase, return the product(s) for refund or exchange. For a refund (less shipping), return items with original tags still attached.
NOTE: Items that have been washed, soiled, worn (other than initially trying on), or altered in any way will not be returnable or refundable.
All returns and exchanges must be received within 30 days from the date the merchandise was shipped. We also ask that you insure the package, for your protection.
All “Return to Sender” shipments will receive a refund less the freight charges in both directions. All costs incurred from refusal of deliveries, incorrect shipping addresses, or if you change your mind after the shipment has been mailed will be your responsibility.
If an error was made on our part (wrong size, or style shipped) we will reimburse up to $10.00 in return shipping.
For Christmas gifts, the return and exchange policy is extended to 15 days after Christmas. Please indicate on the order in the customer notes that it is a Christmas gift.
There will be a 25% restocking fee charged for the return of three items or more.
Please ship to the following address:
US Wings Inc.
561 E. Hines Hill Road
Hudson, Ohio 44236
Domestic Customers (USA):
If you are exchanging your product, as a courtesy, we will re-ship the first exchange free of charge.
You are responsible for all freight and duty charges relating to your return shipment. This includes duty fees. To reduce duty costs, declare items as USA goods being returned to the manufacturer. If exchanging, please include the correct shipping and handling. For any differences in price and shipping costs, we are able to send you a PayPal invoice.