Terms & Conditions of Sales
Forms of Payment
For Orders Shipping in USA (plus Canada)
We accept Visa, MasterCard, American Express, Discover, Paypal, money orders, cashiers checks and Western Union. (checks are held for 7 business days). Payment in full must accompany order.
For Orders Shipping Outside the USA (except Canada):
US Wings accepts PayPal, Western Union Quick Pay and Western Union Money Orders Only (make money orders payable to US Wings and mail to: US Wings, 561 E. Hines Hill Road, Hudson OH 44236).
If Using Western Union, please send to:
David Hack
USWings Ohio
ADT053051 Please email MCT to info@uswings.com
If sending Check or Money Order, please send to:
US Wings
561 E. Hines Hill Road
Hudson, Ohio 44236
Exception: All major credit cards are accepted for orders from Canada and from active-duty US Military personnel, foreign or domestic based, shipped to all APO and FPO addresses. Shipping address must be the same as the billing address.
Shipping Information
US Wings ships FREE to all Military APO and FPO addresses and is the main supplier to our men and women in the U.S. Military.
Shipping Method: We ship via UPS or USPS. UPS is our standard delivery method. PO Box and Active-Duty Military addresses will ship via USPS.
Next Day Air shipping: add $90* to standard shipping fee. USA orders only.
Second Day Air shipping: add $60* to standard shipping fee. USA orders only.
3 Day Select shipping: add $30 to standard shipping fee. USA orders only.
Alaska and Hawaii: add $30 to standard shipping fee.
Exchanges/Returns
Returns and exchanges are valid for 30 days from the shipping date. Customers within the USA can return unworn product with original tags still attached for exchange or full refund, (less shipping and handling charges). Please return insured UPS or U.S. mail for your protection. For exchanges, first exchange ships free (inside USA). We cannot accept returns on custom orders, worn or altered items.
International customers are responsible for all freight and duty charges relating to their return/exchange shipment. (Declare items as USA goods being returned to the manufacturer). If exchanging, please include the correct shipping and handling. A package that is deemed not deliverable will be credited the value of the order less the freight charges in both directions.
For corporate orders, returns may be subject to a 20% restocking fee.
Please review our Return and Exchange Policy for more information.
Customer Support
For Customer Support on all returns and exchanges, please call: 1-330-655-5050, Mon – Fri 9am – 5pm ET. Or email customer service at info@uswings.com. Due to the high volume of customer service phone inquiries, we recommend emailing your customer service questions for quicker response.
Important! When you receive your package, Please DO NOT open the box with a sharp object! Returns that have been cut, punctured or scraped while opening the box CanNOT be accepted!
All prices subject to change without notice.